Privacy Policy
Probuild PVC Fencing Brisbane respects your privacy. This policy explains what we collect through this website and by phone, why we collect it, and what we do with it. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth). You can read them on the Office of the Australian Information Commissioner website, oaic.gov.au.
What we collect
- What you type into our quote and contact forms: your name, email, phone number, street address, suburb, the type of fence you want and your message.
- Any photos, plans or documents you choose to attach to a form.
- What you tell us when you call or email us.
- Basic website use information, such as the pages you visit, the page that sent you to us and the type of device you use. This comes from cookies and similar tools described below.
Why we collect it
- To answer your enquiry, measure your job and prepare your fencing quote.
- To contact you about your enquiry by phone, email or text.
- To understand which pages help people and to improve the website.
We do not sell your personal information.
Who we share it with
- The fencing installation team that handles your enquiry and quote.
- Service providers who run parts of this website for us: website hosting, our enquiry form system, our customer contact system, Google Analytics and Google Tag Manager, and Cloudflare Turnstile, which checks that a form is sent by a person and not a bot.
- Anyone we must share it with by law.
Some of these providers store data outside Australia, for example in the United States. We choose providers that protect personal information.
Cookies and analytics
This website uses Google Analytics, through Google Tag Manager, to count visits, form enquiries and taps on our phone number. These tools use cookies. They do not tell us who you are. You can block or delete cookies in your browser settings, and Google offers an opt-out add-on for Google Analytics. The form security check (Cloudflare Turnstile) may also use a cookie or browser check to stop spam.
Calls
When you call our number, we may keep a record of the call time and your phone number so we can call you back and follow up your enquiry.
Keeping your information safe
We keep your information in secure systems and only let the people who need it see it. When we no longer need it, we delete it or remove anything that identifies you, unless the law requires us to keep it longer.
Seeing or correcting your information
You can ask us what information we hold about you and ask us to correct it. Contact us using the details below. We will not charge you to make a request.
Questions or complaints
Call (07) 3186 9711 or use our contact page. If you are not happy with our answer, you can contact the Office of the Australian Information Commissioner.
Changes
We may update this policy. The date at the top of the page shows the latest version.